Extraordinary Adventure Awaits

1. Acceptance of Terms

By accessing and using Smart Jagged Journeys services, you accept and agree to be bound by the terms and provision of this agreement.

2. Adventure Travel Services

Smart Jagged Journeys provides adventure travel services including but not limited to guided mountain expeditions, wilderness trekking, and photography safaris. All services are subject to availability and weather conditions.

3. Booking and Payment

Bookings require a deposit and are confirmed upon receipt of payment. Full payment is due 30 days prior to departure. Cancellation policies apply as outlined in your booking confirmation.

4. Safety and Risk Acknowledgment

Adventure travel involves inherent risks. Participants must be in good physical condition and follow all safety guidelines provided by our guides. Medical clearance may be required for certain expeditions.

5. Equipment and Gear

We provide professional-grade equipment for all expeditions. Participants are responsible for personal items and may be required to bring specific gear as outlined in pre-trip materials.

6. Environmental Responsibility

We are committed to sustainable tourism practices. Participants must follow Leave No Trace principles and respect local environments and communities.

7. Limitation of Liability

Smart Jagged Journeys liability is limited to the cost of services provided. We are not responsible for delays, cancellations due to weather, or circumstances beyond our control.

8. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and communicated to booked clients.

1. Information We Collect

We collect personal information including name, contact details, emergency contacts, medical information relevant to adventure activities, and payment information for booking purposes.

2. How We Use Your Information

Your information is used to:

• Process bookings and provide adventure travel services
• Ensure safety during expeditions
• Communicate important trip information
• Improve our services and customer experience
• Send marketing communications (with consent)

3. Information Sharing

We may share your information with:

• Local guides and partners necessary for trip operations
• Emergency services if required for safety
• Legal authorities when required by law
• Service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR Compliance)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Trip-related data is kept for 7 years for safety and insurance purposes.

7. International Transfers

Your data may be transferred to countries outside the EU for trip operations. We ensure appropriate safeguards are in place.

8. Contact Information

For privacy-related inquiries, contact our Data Protection Officer at [email protected]

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality, including security and accessibility features.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Functional Cookies: Remember your preferences and choices to enhance your experience.

Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (with consent).

3. Third-Party Cookies

We may use third-party services that set cookies, including:

• Google Analytics for website analytics
• Social media platforms for sharing functionality
• Payment processors for secure transactions
• Booking systems for reservation management

4. Managing Cookies

You can control cookies through your browser settings:

• Block all cookies
• Allow only essential cookies
• Delete existing cookies
• Set preferences for future cookies

5. Cookie Consent

We obtain your consent before using non-essential cookies. You can withdraw consent at any time through your browser settings or by contacting us.

6. Impact of Disabling Cookies

Disabling cookies may affect website functionality, including:

• Booking system performance
• Personalized content
• Social media integration
• Analytics and improvements

7. Updates to Cookie Policy

We may update this policy to reflect changes in technology or regulations. Check this page regularly for updates.

8. Contact Us

For questions about our cookie policy, contact us at [email protected]